Billing/Insurance
Paperless billing
We are pleased to now offer a paperless billing option to our patients. When you sign up for this service, you will receive email statements
rather than paper statements. In addition, you'll be able to effectively manage your account online. Online bill viewing and payment is among the
new features available for patients of Ingalls Health System.
The online billing service offers a convenient, secure way to view and pay bills online. It provides the exact same level of service and
detail as the paper statements with the added convenience of the internet and availability 24 hours a day, seven days a week. When you register
for online billing, you no longer will receive paper statements from Ingalls Health System.
Additional resources available through this system include information on Medicare and Medicaid, details about our billing system and
policies, and insurance billing terminology. To sign up today, just click on the following link and follow the registration instructions. Paperless Billing
Financial Services
During your stay at Ingalls, you may have many tests, procedures and services. So, you may receive many bills and statements. Patient financial
services is here to assist our patients in these areas:
• Understanding insurance forms
• Understanding benefits as related to hospital charges
• Making arrangements for charges not covered by insurance
• Attempting to collect from health insurance companies
Find out which insurance plans are accepted by Ingalls.
Accepted forms of payment
• Cash
• Check
• Visa
• MasterCard
• American Express
• Discover
What to bring when seeking financial services
• Insurance card
• Photo ID
• Physician order
• Social Security card
Uninsured Patients
Ingalls provides a 25% discount from total charges for hospital services for uninsured patients. This discount is applicable for hospital services only; physicians involved in your care should be contacted directly regarding their charges.
Ingalls offers a wide range of programs to assist patients with their medical bills and can assist patients with applying for various programs (Illinois Medicaid, Kid Care, Crime Victims). Patients with earned income less than 200% of the U.S. poverty level are eligible for a 100% reduction of hospital total charges through the hospital’s Charity Care Program. Please click here for a charity application or contact our Customer Service Unit for additional information at 708-333-1100. Download a brochure.
Your account
If you have any questions:
• Call 708-333-1100
• Request information online
SeniorLife
SeniorLife is an Ingalls resource for adults over 50. It's free and you don't have to have an Ingalls physician to join. Benefits include:
• Information and assistance with Medicare and secondary
insurance information
• Complimentary HealthSource Test - a test to evaluate your
cardiac risk factors and overall health
• One month of Cardiac Phase III exercise
• Services of a SeniorLife Advisor
• Travel opportunities
• Resource information for older adults
• Discount in gift shop
• Discount on hearing aids bought through the Ingalls Speech
Audiology department
• Opportunity to participate in the 55-Alive driving classes at
the hospital
For more information call 708-915-6885.
